Customer Relationship Management (CRM) Software is developed to accompany a lot of the workload for business sales process. A CRM solution along with marketing technologies like marketing automation make an amazing opportunities for small businesses and large enterprises to thrive. Every business need to expertly manage prospects,Leads, opportunities, Activities and existing customers with great care. CRM Software is an essential part of that strategy to manage Business sales process with ease and efficiently.
Effective marketing ensures quality leads are consistently entering the sales pipeline. Unfortunately, many sales systems include only the most basic marketing capabilities and companies must purchase and integrate a separate marketing application which, more often than not, is expensive and unnecessarily complex. NeoCRM is different: we consider marketing to be an essential component of a sales system and purposefully designed NeoCRM with integrated, highly useable marketing capabilities which can be effectively implemented and utilized by anyone in your organization.
At the heart of NeoCRM is a robust, highly-usable sale application which enables small and medium-sized organizations to efficiently sell to and manage their customers. With a full Customer Relationship Management database, you can track and follow your interactions with contacts all the way from prospect to customer and beyond. The flexibility of the NeoCRM system means it can be adapted to any industry vertical. Your customized instance will seamlessly scale up with you as your business grows.
Customer Relationship Management (CRM) software can carry a lot of the workload for business processes, especially the sales process. A CRM solution along with its native integrations into key marketing technologies like marketing automation make for an amazing opportunities for small businesses and large enterprises to thrive. Now more than ever, businesses need to expertly manage prospects, opportunities and existing customers with great care. Using a CRM platform is an essential part of that strategy.
Customer Relationship Management (CRM) is a broad term definition for managing a company’s interactions of sales prospects with customers and clients. It is an application to analyze, organize, automate, and synchronize business processes mainly for market forecast, sales activities and technical supports. The overall goals are to find, attract, and win new clients, and retain those the company already has, bring back the former clients back into the fold, and reduce the costs of marketing and client services. Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments. CRM solutions that deepen customer relationships improve corporate profitability and provide in-depth business performance analysis easily and efficiently.
Result from our CRM Software Solutions as:
To develop a web based CRM & Mini ERP application which will run on desktop as well as online in case of internet unavailability, Database synchronization application will be developed which will update the online database when net connection is available. Main modules will be customer call management, Quotations management, Invoice & payment management.
C) Customer Services
CRM – Customer Relationship Management
A. Customer Management ( Leads , Account,Opportunities, Customers, To Do, Activities etc.)
B. Quotation Management (Products, cost book,)
C. Sales, Invoice & Payment Module
F. Main Masters
H. Utility Modules